Subscribe to a New Porsche

One of the things that the internet changed is the rise of the subscription model as a basis for business. As a newsletter publisher, my business was already taking in 90% of its income by subscription when things started moving in the late 1990s. Today, dozens of businesses that used to sell their products conventionally (pay first and keep forever) are using the subscription model, because it is, in many ways, more appealing to consumers.

Now, the auto world wants in.

* In 2017, Porsche launched a subscription service giving drivers access to a range of vehicles for $2,000+ per month. Click here.

* In 2020, Volvo launched an all-in-one subscription service that included rental fees, service, maintenance, and in-car Wi-Fi. Click here.

* BMW recently made waves by offering access to several features, like heated seats, through paid monthly subscriptions. Click here.

* Tesla did it, too, when it launched a monthly subscription for full self-driving functionality last year.

Will This Be the End of American Museums? 

Staffers at the Baltimore Museum of Art voted 89 to 29 last week to unionize amid an industry-wide movement to secure higher wages and better working conditions. BMA employees will join the American Federation of State, County, and Municipal Employees (AFSCME), Council 67.

Over the past two years, large institutions such as the New Museum and the Solomon R. Guggenheim Museum in New York and the Philadelphia Museum, as well as the MFA Boston and the Museum of Contemporary Art, Los Angeles, all formed unions. Click here. 

Amazon: It Keeps On Keeping On 
Amazon continues to grow despite (or because of) COVID, government shutdown, economic uncertainty, and inflation. The company sold 300 million items during its 48-hour “Prime Day” this year (up from 250 million last year), exceeding $12.5 billion in sales. Top sellers included home goods, electronics, and Amazon devices. Click here.

Speaking of Amazon… 

Prime Video, the company’s media division, spent a whopping $465 million producing the TV series The Lord of the Rings: The Rings of Power. Will it make that investment back, plus a profit? Judge for yourself. Click here to watch the trailer.

Move Over Tesla! 

Elon Musk’s Tesla is no longer the king of electric vehicles, according to the July 5 edition of Great Stuff. “That crown now belongs to BYD Motors,” the publication asserted, and Warren Buffett’s Berkshire Hathaway controls a 7.7% stake in it. “It’s very telling that the Oracle of Omaha didn’t take that same stake in Tesla.”

In Q2, Tesla delivered 254,695 vehicles. In the same period, BYD’s deliveries stood at 355,021. Take a look at this chart from Investor’s Business Daily:

In fairness, BYD sells hybrids, not pure EVs. But as was pointed out by Graham Conway in the  TED Talk we linked to in Tuesday’s issue, there is good reason to believe that hybrid vehicles will endure, including the fact that they are currently more eco-friendly than EVs. (If you missed it on Tuesday, click here.)

The Rise of Tequila and Mezcal 

My first experience with tequila, about 50 years ago, left me prostrate at the door I couldn’t quite open where I spent the rest of the night. Thirty years later, I tried it again and found it had a better effect on me. It put me in a social, almost gregarious, mood, with and less chance of incapacitation.

That was good timing, as it was the dawn of the rise of tequila – and its smoky cousin mezcal – as a respectable alcoholic beverage at the level of scotch or bourbon.

In fact, US consumption of mezcal jumped 53% last year. Tequila jumped 27%. This year, it’s estimated that Americans will spend more on tequila and mezcal than on whiskey. And more than they spend on vodka by 2023.

What’s behind the increase?

These are the main factors:

* Their versatility – High-end offerings have pushed tequila beyond shots and margaritas and into the realm of sippable scotch and cognac. And while mezcal can substitute for tequila, it can also be used in drinks that would otherwise call for scotch or whiskey.

* The health factor –  Though it’s hard to call any spirits “healthy,” 100% agave tequila is gluten free, low in calories, and has fewer congeners. (Congeners are fermentation products that lead to hangovers.)

* Their broad appeal – Tequila and mezcal consumption spans age, gender, culture, and occasion. This gives them a wider market than other spirits.

Then there’s the celebrity factor…

Just a few of the “names” that have come up with their own brands of tequila: George Clooney, Kendall Jenner, Eva Longoria, Justin Timberlake, Dwayne “The Rock” Johnson, and Nick Jonas.

(Source: Bloomberg)

Old is new. Retro is back. 

Target is partnering with ThredUP to take advantage of the growing market for used clothes. Click here.

Meanwhile, 80s style leg warmers are bringing in big money on Amazon.

To help entrepreneurs cash in on this craze, the IndieTrackers website recently posted a list of ideas for new businesses. Click here.

Startup Gold 

I’m not a big fan of using other people’s money (OPM). That’s especially true of starting businesses, which I’ve done a lot of. I prefer to get into businesses that fund their own growth from cash flow.

But entrepreneurs today don’t think that way. They see OPM as a standard part of “scaling” their companies. If I didn’t have enough money to start and grow a business, however, there are better and worse places to get OPM. Among of the best, IMHO, are small business grants. In a recent issue, The Hustle (a blog post I subscribe to) recommended some. Click here.

 

The Cost of Being Mark Zuckerberg 

Zuckerberg’s company (Meta) spent $27 million last year on security for him and his close relatives. Click here.

 

A New Alternative Index 

On Mar. 30, Yahoo Finance  launched the Total Collectible Index to track the value of things like trading cards, cars, and comic books. Click here.

If You Want to Develop a Big, Sustainable Business…

You Must Become Knowledgeable in Two Ways 

In business, as, in life, there are two kinds of knowledge: specific and general.

Specific knowledge pertains to the hundreds of particular things you need to understand to run your business – from how to place advertisements to how to process orders to the financial, operational, and management details that must be done to get things done.

General knowledge pertains to things like how to find and groom great employees, how to develop longstanding relationships with vendors, how to come up with new marketing ideas, how to boost company morale, etc.

Growing a business requires both kinds of knowledge. You need industry-specific knowledge to make the dozens of smaller decisions that arise every day. But you also need general knowledge to guide you in the bigger, longer-term decisions.

Young entrepreneurs, because they are young, have only a modicum of general knowledge. But they can – and the successful ones do – have a great deal of specific knowledge. Particularly the specifics about marketing and sales.

But as the business grows and layers of management are added, it becomes impossible for the founder/entrepreneur/CEO to have all the industry-specific knowledge he needs to run it. He must delegate it to people that he trusts.

And that is where general business knowledge comes into play. Delegating is easy. Trusting can be, too. But unless the CEO has a good deal of general knowledge, his trust will be blind. And his ability to lead his key executives will be nil.

Responding to Change 

The information publishing industry, like all industries, has been changing since the internet revolution took hold for real at the turn of the century. It went through a major change from 2000 to 2020, and another one from 2010 to 2020. In the last two years, it’s been changing again, and is affecting the content of the information we provide in fundamental ways.

In an interview I did recently with John Newtson from the Financial Marketing Summit, I explain what I believe are the key changes and how businesses like ours must respond to them.

You can watch the interview here.

Sexy Titles 

Killer Profits NewsletterThe Mega-Millionaire Review

I cringe when I see such titles appearing on our product list. “Couldn’t you have come up with something a little less cheesy?”  I’ll ask the publisher.

But they like these titles. They think they are exciting. And on point. “This is what our subscribers want,” they tell me.

I don’t agree. I don’t believe people really want killer profits. I believe most people, even those that don’t spend much time thinking about it, are much more complicated than that.

My thoughts on creating titles: Make them distinctive. Make them memorable. Make them simple. But don’t make them silly. There’s no need.

More on the Buyer Brain 

After my Feb. 14 essay on the “Buyer Brain,” several readers wrote to ask me to elaborate and provide examples. To catch you up: In that essay, I pointed out that, with respect to buying decisions, it is useful to understand the human brain in terms of three distinct parts – the reptilian brain, the limbic brain, and the neocortical brain, representing instinct, emotion, and thought.

My thesis was that, to compete in the 22nd-century digital marketplace, CEOS, copywriters, and marketers will have to take a holistic approach to the sales process, including marketing to prospects, onboarding new customers, and serving existing ones. Prior to the internet, general advertising companies could dominate their markets by focusing their marketing on instinct and emotion. Likewise, direct marketing companies could grow huge by focusing on emotion and thinking (i.e., rationalization). Today, every business of every kind must appeal to and satisfy all three parts of the brain.

Below, I answer two questions that account for most of those I received…

From BP, a direct marketer – re my claim that direct marketers need to appeal to instinct (the lizard brain): 

 “I’m thinking that the lizard brain might be the ad, or some image/headline that immediately makes someone stop and pay attention. Some kind of pattern interrupt of sorts, since the lizard brain is basically scanning for something new and different to pay attention to because, in the past, it could be a lion waiting to attack you. Can you give a few examples?”

My answer: Exactly. With the hundreds of micro-messages a typical consumer is exposed to on the internet every day, it’s no longer possible to capture attention with headlines like “How to Lose 20 pounds in 10 Days.” Such a promise could underline the pitch, but to distinguish your ad from so many others, you have to do more than that. Something that stops the casual reader in his tracks – if only for a second. There are several ways to do that. Some are verbal – usually single words that feel somehow wrong or out of place. And some are visual – images, photos, even typefaces that are in some way jarring. Of course, it’s not enough to simply interrupt. The rhetorical device you choose must also appeal to a lizard instinct. For a moment, and only a moment, it must scare him like a snake in the grass or allure him like an irresistible aroma.

 

From KB, a general advertising executive: 

“You said that people in my line of work understand instinct and emotion. I get that. How does the neocortical brain come into play?”

My answer: In the pre-internet days, goods marketing via general advertising sent people into stores where real live salespeople closed the sale and then sent customers home to experience their purchases. Nowadays, more and more goods are simply delivered directly from the distributor to the customer. This directness means that all sorts of things the salesperson did to convince the customer that she made a good purchase are missing. So, to keep refunds down and repeat buying high, general advertisers will be asked to do much more: to create materials that will help customers rationalize their purchases ex post facto.

Three Ways to Recruit Great Talent FAST

A colleague writes:

“I am losing a great employee. And so, I’m in the market for a last-minute replacement…. Do you have any advice on getting a great replacement tout suite?” 

My reply:

Sorry to hear that. Losing good employees is not fun. As for suggestions, I don’t have any magic bullets for you. All the best ideas for recruiting great talent take time.

I can think of three things you can try right now. These have occasionally – though not consistently – worked for me:

  1. If feasible, ask your customers. Make it the topic of a blog post. Invite readers to respond.
  2. Call your colleagues and competitors. I know it might sound crazy to call a competitor, but I’ve had success with this approach more than once – and established a quid pro quo that worked nicely for years.
  3. Ask your employees. Not all of them. Just the superstars. Birds of a feather flock together Smart people hang out with smart people. Creatives hang out with creatives. This has been the single best last-minute trick I’ve ever used. Try it. You may be surprised.

Good luck!